Performance And Productivity In Public And Nonprofit Organizations Book PDF, EPUB Download & Read Online Free

Performance and Productivity in Public and Nonprofit Organizations
Author: Evan Berman
Publisher: Routledge
ISBN: 1317463013
Pages: 226
Year: 2015-06-11
View: 272
Read: 665
Designed for course adoption as well as professional use, the revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Productivity in Public and Nonprofit Organizations
Author: Margo Berman
Publisher: Routledge
ISBN: 131746205X
Pages: 240
Year: 2014-12-18
View: 230
Read: 522
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Measuring Performance in Public and Nonprofit Organizations
Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 047036517X
Pages: 320
Year: 2008-03-11
View: 555
Read: 1274
In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Managing and Measuring Performance in Public and Nonprofit Organizations
Author: Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall
Publisher: John Wiley & Sons
ISBN: 1118439058
Pages: 480
Year: 2014-10-13
View: 1287
Read: 1089

Organizational Performance and Measurement in the Public Sector
Author: Arie Halachmi, Geert Bouckaert
Publisher: Greenwood Publishing Group
ISBN: 0899309585
Pages: 347
Year: 1996-01-01
View: 842
Read: 1010
Legislative initiatives, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.
Governance and Performance in Public and Non-Profit Organizations
Author: Alessandro Hinna, Luca Gnan, Fabio Monteduro
Publisher: Emerald Group Publishing
ISBN: 1786351072
Pages: 350
Year: 2016-04-12
View: 1256
Read: 710
Studies in Public and Non-Profit Governance (SPNPG) publishes in a growing area of governance research. SPNPG allows for the establishment of an engaged community of researchers. It contributes to the definition of the theoretical components that assign an innovation role to governance systems in public and non profit organizations.
Strategic Management for Public and Nonprofit Organizations
Author: Alan W. Steiss
Publisher: CRC Press
ISBN: 0824708741
Pages: 456
Year: 2003-01-29
View: 1247
Read: 168
The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.
98 Opportunities to Improve Management in Government
Author: Stewart Liff
Publisher: Berrett-Koehler Publishers
ISBN: 1523097078
Pages: 350
Year: 2014-07
View: 643
Read: 1282
98 Opportunities to Be a 100 Percent Better Government Manager Government managers face myriad challenges every day. Whether dealing with an ever-shrinking pool of resources or the threat of sequestration and shutdowns, the government manager must work to maximize staff performance to meet mission objectives. Now, supervisors, managers, and leaders have some help. In this new book, veteran government leader, trainer, and author Stewart Liff offers practical and proven guidance aimed at helping people at every level of the organization. First-line managers as well as top agency leaders will find Liff's actionable suggestions invaluable in dealing with a broad spectrum of issues, including: + People management + Performance management + Resource management + Systems design + Organizational politics Each of the 98 opportunities—and the included strategies, tools, techniques, and tips to help you take advantage of them—is valuable in and of itself. Together they provide a complete guide to managing effectively in the federal workplace. Do your part to change government—one opportunity at a time!
Improving Quality and Performance in Your Non-profit Organization
Author: Gary M. Grobman
Publisher:
ISBN: 0965365344
Pages: 155
Year: 1999-01-01
View: 846
Read: 158
Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.
Sustaining Nonprofit Performance
Author: Paul C. Light
Publisher: Brookings Institution Press
ISBN: 0815796625
Pages: 211
Year: 2004-08-31
View: 350
Read: 1202
"The nonprofit sector survives because it has a self-exploiting work force: wind it up and it will do more with less until it just runs out. But at some point, the spring must break." America's nonprofit organizations face a difficult present and an uncertain future. Money is tight. Workloads are heavy, employee turnover is high, and charitable donations have not fully rebounded from the recent economic downturn. Media and political scrutiny remains high, and public confidence in nonprofits has yet to recover from its sharp decline in the wake of well-publicized scandals. In a recent survey, only 14 percent of respondents believed that nonprofits did a very good job of spending money wisely; nearly half said that nonprofit leaders were paid too much, compared to 8 percent who said they earned too little. Yet the nonprofit sector has never played a more important role in American life. As a generation of nonprofit executives and board members approaches retirement, it becomes increasingly important to ensure that their organizations are prepared to continue their missions—that they are built to last in a supremely challenging environment. Paul Light, renowned expert on public service and nonprofit management, strongly argues for capacity-building measures as a way to sustain and improve the efforts of the nonprofit sector. With innovative data and insightful analysis, he demonstrates how nonprofits that invest in technology, training, and strategic planning can successfully advance their goals and restore public faith in their mission and capabilities. He explains the ways in which restoration of that faith is critical to the survival of nonprofits—another important reason for improving and then sustaining performance. Organizations that invest adequately in their infrastructure and long-term planning are the ones that will survive and continue to serve.
Achieving Competencies in Public Service: The Professional Edge
Author: James S. Bowman, Jonathan P. West, Marcia A. Beck
Publisher: Routledge
ISBN: 1317477804
Pages: 224
Year: 2014-12-18
View: 871
Read: 1056
The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.
Leap of Reason
Author: Mario Morino
Publisher: Mario Morino
ISBN: 098349200X
Pages: 149
Year: 2011
View: 435
Read: 871

Personnel Management in Government Agencies and Nonprofit Organizations
Author: Dennis L. Dresang
Publisher: Routledge
ISBN: 113481657X
Pages: 386
Year: 2017-06-14
View: 1082
Read: 526
The long-awaited new edition of this highly praised text includes full coverage of policy issues and professional practice in nonprofit organizations, as well as at federal, state, and local levels of government. Retaining its accessible writing style, this sixth edition: examines the latest management theories (such as employee engagement and motivation) and current issues including disability, privatization, merit systems, and family and medical leave; roots the discussion in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration;????? provides abundant pedagogical tools, including learning objectives, summaries, and discussion questions, to guide student understanding and foster critical thinking; includes exercises and case studies throughout the book for individual or group work, helping students apply public personnel management concepts to real world situations. In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated to include timely material on the effects of the 2008 global recession, public service contracting, public sector unions, security concerns, performance measurement, remote management, management of volunteers, the challenges and opportunities of developing an organizational culture, and lessons from the experiences of countries around the world. This is a textbook that is ideally suited to prepare students to manage people, effectively, whether in government, nonprofit organizations, NGOs, or in the private sector.
Human Resource Management in Public Service
Author: Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart
Publisher: SAGE Publications
ISBN: 1483340023
Pages: 584
Year: 2015-02-20
View: 1234
Read: 1123
Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers managers and aspiring managers a thorough, provocative, and award-winning coverage of the complex issues of management in the public sector, from both employee and managerial viewpoints. Combining more than 100 years of professional and academic experience, authors Evan M. Berman, James S. Bowman, Jonathan P. West, and Montgomery Van Wart have created user-friendly and accessible material by highlighting dilemmas, challenging readers to resolve them, and enticing them to go beyond the text to discover and confront other dilemmas. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. Continuing the award-winning tradition of previous editions, this Fifth Edition covers all of the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal.
Organizational Assessment
Author: Charles Lusthaus, Inter-American Development Bank, International Development Research Centre (Canada)
Publisher: IDRC
ISBN: 0889369984
Pages: 202
Year: 2002
View: 742
Read: 168
Organizational Assessment: A framework for improving performance